Cancellation
Check-inFrom 3:00 PM
Check-out11:00
House rulesCheck-In and Check-Out
Check-in time: 3:00 PM. If you wish to request an early check-in, please notify us 24 hours before check-in via your guest messenger.
Unauthorized Late Check-Out: Please check out no later than 11:00 AM unless a late checkout is authorized. Insufficient notice may result in a fee of up to $500.
Booking Extension
Any reservation extensions must be requested and approved 24 hours before your check-out time.
Quiet Hours
Respect the community's quiet hours between 9:00 PM - 8:00 AM. Excessive noise during these hours is not tolerated. Violations may result in a fine or further action.
No Smoking
This is a smoke-free property. Smoking (including vaping and candles) is not permitted inside the suite, on balconies, or around the building. Evidence of smoking will result in a $500 fine.
Drug Policy
We have a zero-tolerance policy for illegal drugs on the premises.
Key Fobs/Amenity Access Cards
If a key fob or amenity access card is lost or not returned, a fee of up to $500 will be assessed.
Guests and Events
The number of guests must match the number on your reservation. Unauthorized events or gatherings are not permitted in the suite.
Excessive Cleaning
Please be mindful of the suite’s condition. An excessive cleaning fee of $200 will be assessed if extra cleaning is required.
Legal Booking Age
The lead booker must be 18 years or older. All guests above 18 are required to submit their ID in our Guest Portal after confirming the booking. Minors do not need to submit an ID.
Packages and Mail Delivery
Please do not send packages to the suite. We are not responsible for receiving, lost, or undelivered packages. Utilize local package lockers for your deliveries.
Please Be Courteous
Be respectful and courteous to other residents and the on-site team.
Parties and Overnight Guests
Parties or large gatherings are not allowed in the suite. For short stays, overnight guests not listed on the reservation are not permitted.
Modifications
Altering, adjusting, or adding anything to the unit or its contents is prohibited. We reserve the right to charge for any missing or damaged items upon check-out.
Fire Safety
Do not tamper with fire alarms or any fire safety equipment.
Security and Safety
Lock doors and windows when leaving the suite. Do not tamper with security systems or other safety devices. Contact us immediately in case of an emergency.
Internet and Technology Use
You are welcome to use the Wi-Fi, but refrain from illegal activities or excessive bandwidth usage. Please do not alter or disconnect any electronic devices such as routers or thermostats.
We’re Here for You!
Please do not contact building staff. While our property partners know you’re staying with us, they are not equipped to assist you. For any questions or concerns, reach out to us via your guest messenger.
No smokingNo partiesNo pets